Privacy Policy for Air Pro Heat and Air

Effective Date: 08/26/2024

1. Introduction

Air Pro Heat and Air ("we," "our," "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit our website or use our services.

2. Information We Collect

We collect the following types of personal information from our customers:

• Personal Information: Name, email address, phone number, physical address.
• Sensitive Information: Payment information (collected through secure third-party processors).

We collect this information through various methods, including online forms, phone calls, and in-person visits.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• Service Scheduling: To schedule appointments and manage service requests.
• Providing Estimates: To provide accurate service estimates.
• Marketing Communications: To send promotional emails and updates about our services.
• Internal Analytics and Service Improvements: To analyze customer data and improve our service offerings.

4. Sharing of Information

We may share your personal information with third parties, including:

• Payment Processors: To facilitate secure payment transactions.
• Advertising Services: We use services from Google and META for marketing purposes.

We only share your information with these third parties to the extent necessary to provide our services or as required by law.

5. Data Security

We take the following measures to protect your personal information:

• Secure Protocols: Our website uses HTTPS protocol to ensure secure communication.
• Third-Party Encryption: Payment information is encrypted and processed securely by third-party providers.

While we strive to protect your personal information, we cannot guarantee its absolute security due to the inherent risks associated with online data transmission.

6. Customer Rights

You have the right to access, update, or delete your personal information. To exercise these rights, please contact us directly at airproponcacity@gmail.com.

7. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies for the following purposes:

• Analytics: To analyze website traffic and user behavior.
• Personalization: To tailor content and services to your preferences.
• Advertising: To deliver targeted ads based on your interests.

8. Third-Party Links

Our website may contain links to third-party websites or services necessary for communication and analytics. We are not responsible for the privacy practices of these third-party sites.

9. Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

10. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at airproponcacity@gmail.com.